In order to achieve maximum results with SafeStart, pay particular attention to the bolded recommendations below. Prioritize your checklist to ensure you’re hitting all the right marks in your SafeStart implementation which includes achieving established milestones for training, sustainability and integration.
217To truly integrate SafeStart into the on-site safety culture, it is imperative that all employees receive the full training on the Critical Errors units. If enough employees missed the initial training on one or more units to make a classroom training practical then schedule and conduct make-up training sessions as soon as possible. Otherwise, provide remote worker training to employees who missed any units.
218Ensure the steering committee is following the training schedule for the Critical Decisions units and is providing make-up training opportunities for employees who missed the initial training sessions.
219Ensure two Critical Decisions units per year are scheduled until Critical Decisions training is complete and reinforce the lessons learned through toolbox talks, supervisor-to-peer conversations and activities organized by the steering committee.
220Ensure that Critical Decisions training has been scheduled to start shortly after Critical Errors unit training is complete.
221Schedule training for two Critical Decisions units per year to emphasize critical decision making.
222Ensure the formal plan for new hire training includes:
• SafeStart Orientation as part of the new employee training process.
• Complete in-classroom or remote worker training for all new employees who are no longer in the probationary period.
223Integrate SafeStart Orientation into the new employee training process and create a plan to deliver complete in-classroom or remote worker training for all new employees once they have completed the probationary period.
224Schedule a SafeStart consultant to come on-site to deliver a train-the-trainer session in order to provide additional on-site trainers with a five-year training certification. If only one or two additional trainers are required, consider sending new trainers to a public workshop for certification. Dates and locations for these workshops can be found at safestart.com/workshops.
225Register additional trainers for an upcoming SafeStart workshop to ensure there are sufficient trainers on-site. Dates and locations for these workshops can be found at safestart.com/workshops.
226Register any trainers whose certification will expire in the next year for an upcoming SafeStart workshop to ensure they can continue to provide SafeStart training. Dates and locations for these workshops can be found at safestart.com/workshops.
227Certified SafeStart trainers should join the Certified Trainer LinkedIn group at: safestart.com/trainer-linkedin.
228Have a theme of the week utilizing each of the SafeStart concepts. For example each week could be focused on one of the elements e.g., Week #1 could be “Rushing”, Week #2 could be “Eyes on Task” and so forth. This would ensure a 12 week period focusing on the SafeStart concepts in a random order. You could hand out a business card printed with the element followed by the definition (found in the trainer’s guide and steering committee handbook) for each member of the team to keep for the week as a reminder.
229Supervisors should continue to use opportunities to share SafeStart stories where CERTs could have helped or where CERTs were applied to prevent an injury or incident. Rate Your State can provide supervisors with additional skills in conducting safety conversations, and can help employees with practical, in-the-moment awareness checks.
230Regularly hand out and use CERT practice cards with all staff in the facility to improve their understanding of the CERTs.
231Schedule a SafeStart consultant to present either a Critical Decisions unit or a review of the Critical Errors concepts with a focus on off-the-job safety and the benefits that SafeStart offers the employee and their family. If necessary, the consultant can also facilitate an open conversation to address the mixed negative feelings towards SafeStart.
• Schedule Rate Your State training to provide supervisors with the skills to continuously discuss key SafeStart concepts. This will demonstrate to employees that the company is fully committed to the SafeStart process as an ongoing initiative and it will also help employees to recognize the value in applying these concepts on a regular basis.
232To ensure SafeStart terminology doesn’t fade, integrate SafeStart concepts into key safety functions (JSA/JHAs, near-miss reports, observations, etc.), discuss the state-to-error pattern in pre-shift briefings/toolbox talks, start each meeting with a SafeStart story and use the contents of the communication kit.
233In order to improve the use of SafeStart terminology, leadership should integrate SafeStart concepts into key safety functions, including JSA/JHAs, near-miss reporting and observation processes. Rate Your State training should also be implemented to empower supervisors to discuss SafeStart on a daily basis.
• Frontline supervisors should take the additional following steps to encourage the use of SafeStart terminology:
• Start each meeting with a SafeStart story.
• Use of the communication kit contents.
• Discuss the state-to-error pattern as part of pre-shift safety briefings and toolbox talks.
235Take a further step in using SafeStart Home. Encourage all levels of leadership to follow the recommended steps in bringing SafeStart home and then to share their experiences with employees. Emphasize the prize component of Taking SafeStart Home and how easy it is to participate.
236For SafeStart training to be as effective as possible, company leadership needs to use the SafeStart Home component and regularly share their experiences at work. The steering committee should also conduct events to promote SafeStart Home. Focus on employees with young children who would benefit from Boo Boo Bandits and those with teen drivers, as these families tend to be early adopters of SafeStart Home.
237The committee should consult SafeStart’s steering committee resources to ensure it is following all the recommended steps and to craft a clear plan to sustain SafeStart over the next several years. The steering committee should select eight to ten items from the implementation milestones that they feel they can accomplish in the next 12 months and use it as the basis for a one-year action plan.
• Review the length of service of committee members, and allow some longstanding committee members to step back from their duties by replacing them with new members.
238Form a SafeStart steering committee made up of 6-8 people from management and different departments throughout the site.
• Once formed, the steering committee should purchase the SafeStart steering committee resources and use it to create a formal strategy for SafeStart training and long-term sustainability.
239Have a SafeStart consultant deliver the half-day steering committee training as soon as possible.
240Create a schedule for steering committee members to be replaced after they have served for 18-24 months.
241Have a SafeStart consultant deliver Leading SafeStart 24/7. The half-day course will remind supervisors and managers about the SafeStart concepts and re-establish their roles and responsibilities in sustaining SafeStart.
242Have a SafeStart consultant deliver Leading SafeStart 24/7. The half-day course introduces supervisors and managers to the SafeStart concepts and establishes their roles and responsibilities both during and post-delivery of the SafeStart units and should be introduced immediately at this facility.
243Implement the SafeStart Rate Your State program to increase SafeStart language and observations within the facility.
244Implement the SafeTrack observation and feedback process. SafeTrack is a process designed to reduce injuries and unfortunate events by teaching people how to observe a co-worker and deliver both positive reinforcement and constructively correct risky behavior.
261Implement the SafeStart for Ergonomics program to create a consistent message, in line with SafeStart, to reinforce safety awareness, habits and skills in every single training session.
262Implement the SafeStart Performance program to increase focus and performance on a daily basis.
245Use the SafeStart ToolBox Series during regular safety meetings. The ToolBox Series is designed to provide you with a quick and easy method to solidify the concepts, sustain the learning, and improve employees’ ability to apply the critical error reduction techniques. It is also a good way to raise awareness about common physical hazards that employees may encounter and to keep the toolbox talks fresh.
246Purchase the SafeStart ToolBox Series for use during regular safety meetings. The ToolBox Series is designed to provide you with a quick and easy method to solidify the concepts, sustain the learning, and improve employees’ ability to apply the critical error reduction techniques. It is also a good way to raise awareness about common physical hazards that employees may encounter and will help you increase the frequency of toolbox talks.
247Start each meeting with a SafeStart story, regardless of whether the meeting is about safety. When you communicate this new expectation to everyone, highlight the benefits it will have and ensure everyone knows how to tell a good SafeStart story. To encourage storytelling to take place, add it to meeting agendas and place signs that remind people to tell a SafeStart story wherever meetings take place.
248Ensure the SafeStart states and errors are included on all forms and other material in the JSA/JHA. Employees should be coached on how to think about whether the task, tools and work environment could contribute to a worker being in one of the four states and encouraged to ask themselves where they could affect the job at hand. JSA/JHAs should also be reviewed regularly to ensure that human factors are being properly accounted for. You can go a step further and also add the CERTs to JSA/JHAs in order to further prevent errors from occurring.
249Add the SafeStart states and errors to the current JSA/JHA process by including it on forms and other material. Consider how the task, tools and work environment could contribute to a worker being in one of the four states. The goal is to add states and errors to the list of potential hazards and to get employees to ask themselves where they could affect the job at hand. You can go a step further and also add the CERTs to JSA/JHAs in order to further prevent errors from occurring.
250A robust job safety analysis/job hazard analysis (JSA/JHA) process be implemented as soon as possible.
251Include the SafeStart state, errors and CERTs on all near-miss reporting forms and review them regularly to ensure employees are including them in their reports. Provide encouragement to employees to consider how the state-to-error pattern contributed to the near-miss and could continue to elevate their level of risk in the future.
252Include the SafeStart state, errors and CERTs on all near-miss reporting forms and review them regularly to ensure employees are including them in their reports. Provide encouragement to employees to consider how the state-to-error pattern contributed to the near-miss and could continue to elevate their level of risk in the future. Additional communication may be required when SafeStart concepts are initially added to near-miss reports to help employees understand why the change is being made and how it will make them safer.
253A proper near-miss reporting process should be implemented as soon as possible.
254Increase the display of the SafeStart communication kit posters and banners in high-traffic areas to assist in keeping the concepts top of mind.
255Make a plan to rotate SafeStart posters and banners regularly to ensure the messaging stays fresh.
256Purchase the SafeStart communication kit and display posters and banners in high-traffic areas, and make a plan to rotate them regularly to ensure the messaging stays fresh.
257Incorporate more SafeStart stories at meetings.
258Schedule a follow-up visit in 12 months to review progress.
259Regularly visit the SafeStart news section (safestart.com/news/) and Client Resources section (safestart.com/trainer-materials/) to fully grasp how the state-to-error concepts can be applied to everyday functions.
260It is advisable prior to any further training deliveries, for example the Critical Decisions (EAUs) and the Review Units, that the trainers attend an Critical Decisions Units Online Learning Event or have a consultant on site to conduct the training designed to help the trainers in their delivery and to assist in the further concepts and direction of the course material.
Follow-up Report Generator 3: Recommendations